AREPA UK General Manager Richard Done has won recognition from POST magazine as one of the top 10 individual users of Twitter within the UK insurance market.
POST is the leading insurance publication in the UK and voice of the industry. Known as late-adopters, the insurance market had been slow to embrace the world of social media until the British Insurance Brokers’ Association (BIBA) conference earlier this year. The use of the hashtag #biba2011 by attendees sparked unprecedented interest in the conference. Delegates tweeted (the name given to the 140 maximum character posts) in real time giving a true flavour of the conference and encouraging debate both on and off-line.
Mr Done has already forged strong relationships with insurance brokers and other key figures as a direct result of tweeting: “Whatever industry you’re working in you have to embrace social media, it’s just too powerful to ignore. I’m still getting to grips with understanding how best to leverage the time I spend on social media. As such, I consider myself very much a novice and feel I still have so much to learn, so to be recognised as one of the top users in the insurance industry is quite staggering!”, explained Mr Done.
AREPA UK provides technical restoration services to the commercial market in the UK, across Europe and beyond. AREPA UK is owned by Oxon-based The Revival Company, a domestic fire and flood restoration company.