At The Revival Company we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Services Authority initiative ‘Treating Customers Fairly’.

We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.

Our commitment to you.

We will:

• Provide you with clear information about the service we offer
• Ascertain your individual needs, preferences and circumstances before making recommendations
• Only recommend services that we consider suitable
• Not recommend our services if they are not suitable
• Encourage you to ask if there’s something you don’t understand
• Give you access to a formal complaints procedure should you become unhappy with our service

Thank you for choosing The Revival Company.